Read Our 5-Star Reviews
I've been hesitant to reach out to a carpet cleaning service the last few years, because a lot of them seemed inconsistent and overpriced. But, when one of my dogs soiled an expensive area rug, I decided to try Steam Master. I liked that I could drop the rug off to them, and meet who is running the business. I was so impressed with their professionalism, friendliness, and pricing, that I had them come out and clean the wool runner on my stairs which came out great as well. Since I had finally found a company, I trusted, I sent a white chair and matching ottoman, both embarrassly dirty, to their shop. They picked up free of charge, took it away and brought it back looking basically brand new four days later! I thought the pricing was really fair, which is rare these days. After 25 years of living in Newport Beach, I can finally say that I have found a carpet/upholstery cleaning service that I trust!
HIGHLY RECOMMEND! Not only do they have amazing customer service, but their work is very professional. My two rugs looked brand new after they cleaned them. They got all the stains out from my dog and kids, which I didn't even think was possible. I also love supporting a family owned business, especially when they've been doing it for years. They clearly know what they're doing when it comes to making carpet, rugs, and upholstery look brand new again.
Steamaster of Orange County on Santa Ana Ave in Costa Mesa is a reputable, well-established family run carpet cleaning business that has served our area for many years. I am soooo happy with the results of my large shag area rug cleaning!!
BEWARE to not confuse this family run business with Steamasters ( note the "s")!! I accidentally called the mobile van service thinking it was Steamaster. I had a very unfortunate experience with the mobile van service as they had no office, inexperienced cleaners and the company does not stand behind their work. After over-charging me, carpets under serviced ( pet odors were not removed as I had requested) and No phone call returned.
Save yourself frustration and make sure you use the original Steamaster of Orange County in Costa Mesa. They are beyond wonderful!! Patricia B.
Extremely satisfied customer. This is THE best carpet cleaners. My 3 year old doodle is PO'd I returned to work and unfortunately my teenagers "forget" to take the dog out and/or fail to see him snooping for goodies in the trash. Anyway, diarrhea, vomit and my bedroom carpet used as a pee pad. Alex and his crew came out and took the carpets and cleaned and dried them at their warehouse. Price reasonable and I can tell they cleaned the rugs several times and let them dry out in between! Greg owns a class act business
These folks came out in a last minute call after a tenant moved out and left stains all over the carpets. With limited time, they came out the next day and got the carpets back into like new condition! Nicest customer service, reasonable price and great result! Highly recommend!
Love this company!! Recently had my downstairs carpets cleaned. I have used Steam Master Carpet Cleaners for well over 15 years. The initial phone conversation is pleasant and helpful. They are always accommodating with scheduling a convenient time and their men are professional, arrive on time with a smile ready to work. I wouldn't trust my carpets to any other company.
We loved the service. I think the guy name was Nasser. He was great. We will use them again.
I have been using Steam Master Carpet Cleaners since the 1990's and would highly recommend their services as they do a very complete and thorough job every time. I continually drop off carpets and area rugs to be cleaned and have had them come to my home to remove, take back to the shop and clean very large area rugs that are in very compromising places in my home. Best in OC, will continue to use for another 30 years.
They called before arrival. Were on time! Did an amazing job explaining the process. The job was phenomenal! They cleaned 2 large rooms and an area rug to perfection! Dried it using a high powered fan. Were kind and a pleasure to have in the house! Definitely recommend and will use them again! You get what you pay for!
Steam Masters cleaned 2 of my white wool rugs & restored them to their original look & color. They look brand new! I would highly recommend this business. They are friendly, professional, & did an amazing job cleaning my rugs.
I used Steam Master carpet cleaning today for the first time and I am in awe. In fact, I am so impressed with their work, I deleted other reviews for carpet cleaners in my area. They sent Noy to do the cleaning, and maybe I just got the luck of the draw, but what a wonderful job this guy did. I thought my carpet was done for, but it literally looks like it was just installed new.
My wife couldn't believe it either. She was full ready to replace it altogether. Now it looks like we could get a few more years of life out of it.
I now plan on having them out every 6 months and hope they can maintain the excellent work they do. So many times the business relationship starts off great, and then a business slacks off. Hope this is not the case, but I will keep you updated.
For now, I can tell you that their work is way, WAY above the average carpet cleaning companies out there who are only interested in wetting down your carpet, grabbing the check and hauling ass. Not this company, the cleaning they do is for real.
Today, they just made a 100% repeat client.
What's better than a company that is good at what they do? One that is filled with people who are pleasant and greet you with a smile. Steam Masters rescued a rug of mine that had some tar stuck on it (prob from the oil spill last year) that was in desperate need of care. They managed to get almost all of it out and sanitized the rug. It looks almost as good as new! This is where I'll be bringing all of my area rugs in the future.
Left a review 4+ years, have used them since and it's still a great experience. Everyone is nice and friendly, arrive on time, and most importantly, the quality is still high. I like them since they actually move the furniture and clean ALL the carpet versus others that just clean around things.
Yesterday my 12 year old Labrador got sick all over my living room carpet. I immediately called my carpet cleaners, Steam Master and they had Moises come out that afternoon. He was there for 3 hours doing the most amazing job. My carpets look brand new and believe me it's old. I've always liked Steam Masters work now I love them and I'm so gratefull
I recently had the pleasure of using the services of Steam Master Carpet Cleaners, and I couldn't be happier with the results. From start to finish, my experience with them was exceptional, and I would highly recommend their services to anyone in need of a top-notch carpet cleaning company.
First and foremost, the customer service I received was outstanding. From my initial inquiry to the completion of the job, the team at Steam Master Carpet Cleaners was courteous, professional, and incredibly responsive. They were more than willing to answer all of my questions and address any concerns I had, making me feel confident in their ability to get the job done right.
When the technicians arrived at my home, I was impressed by their punctuality and professionalism. They took great care to protect my furniture and surroundings while they worked, which I greatly appreciated. The attention to detail was evident throughout the entire cleaning process, and they didn't rush through the job, ensuring every inch of my carpets was thoroughly cleaned.
The results were absolutely fantastic. My carpets look and smell brand new! Stains that I thought were permanent are now completely gone, and the overall cleanliness of my home has been greatly improved. I can confidently say that Steam Master Carpet Cleaners exceeded my expectations, and I am thrilled with the outcome.
Not only did they do an excellent job, but they also provided their services at a fair and competitive price. I appreciate their transparency in pricing and the fact that there were no hidden fees or surprises. The value for the quality of work they provided is exceptional.
Again, I highly recommend Steam Master Carpet Cleaners. Their friendly and professional team, meticulous attention to detail, and outstanding results make them the go-to choice for carpet cleaning services. If you're looking to breathe new life into your carpets, these are the experts to call. Thank you, Steam Master Carpet Cleaners, for your exceptional service and for making my home a cleaner and happier place!
Got my white rug that had a few spots of pet urine incredibly clean and smelling like new!
I have had Steam Master clean my carpet and upholstery for years. The staff is knowledgeable and professional and go above and beyond. I recently took my car in for the interior to be cleaned. All of the stains were gone, it smelled fresh and they wiped down the dash and some other hard surfaces also which was totally unexpected. I was ready to get back on the road in my clean car within a short visit! The Steam Master Team is Amazing!
Wow, I was so surprised with how fast they were able to come pick up our large area rug and cushions. They had everything back the very next day looking brand new! The price was great and the customer service was amazing. You guys go above and beyond. I will be recommending Steam Master Carpet Cleaners to everyone in the area!
Called these guys to clean my master bedroom carpet as my aging and sick fur babies had made a mess of it. They were able to come out within a few days and managed to make the carpet look (and smell) brand new! Great service, reasonable price and amazing results! I highly recommend this business and I know I will be using them again. Just wish I had taken before and after photos to show the miracle workers they truly are!!
Good guys, solid company, excellent service. Came and picked up a few rugs, one was stuck under a heavy bead frame. Called for backup, backup arrived in 15 minutes, got the job done. I'd say they're probably the best, most efficient, best priced carpet cleaner in NPB / Costa Mesa. They'll handle everything with ease and professionalism.
I have been using this great family owned business for over 2 decades. They are not one of those $99.00 whole house carpet cleaning companies. They spend time to clean your carpets and do an excellent job.
I highly recommend this family owned business.
I love these guys !!! We are interior designers in Newport Beach; we bring all our rugs here!!! They are quick always do an amazing job. Solid company, excellent service.
Gregg and Renne are great! Family owned and operated, they've been cleaning my carpets for years!
Very happy with Steam Master Carpet Cleaning. Carlos was very polite and professional. He cleaned carpets (including stairs) and a sectional sofa. He spent a lot of time on the sofa! Very reasonable for what was done, I've paid more for less work. Will definitely use again. Thank you Carlos!
From the first phone call to the estimate and cleaning our experience was exceptional. Accommodating to our busy life and making space on the weekend was a sign of a company that goes above and beyond expectations. Our cleaner Bryan Tonkinson was a pleasure and very fair and honest. Will absolutely recommend and will be using their services in the future.
I called them in a pinch after a bad encounter with another carpet cleaner. They had no availability, and I explained I had already moved all my furniture out. The GM, Greg, said he would make some calls and 15 minutes later he called to say he was sending someone!
The man was polite, professional and gave me a good quote. Did a Perfect job and I am thankful to the whole company. When I need it again, I'll be calling you!!!!!!!!
Scott and George were both very professional and courteous. Scott cleaned the carpet in my classroom. He did an amazing job! Very pleased it looks brand new! Can't wait for my students to see the difference. Will definitely be contacting Steam Masters to come and clean my carpets at home next week!
Huge thank you to Steam Master Carpet Cleaners! arrived at the scheduled time & quickly got to work. He recommended an awesome treatment to remove odor & stains. He did an awesome job and cleaned 3 rooms & a hallway in about an hour. I'll definitely recommend & use their service moving forward. Great job! Efficient and on time! Thank you!
Amazing customer service. My rug is like new after my moving company botched it.
I contacted Steam Master through Yelp and was quickly connected to have them pick up my rugs. They did a fantastic job cleaning them and will definitely be using them again in the future. Thank you!
Just had my outdoor cushions cleaned by Steam Master and I can't get over how GREAT they look! They were filthy and they now look brand new! And it was super convenient as they picked up and delivered for no extra charge.
I have used Steam Master for my carpet/furniture cleaners for 15+ years and they're the best! I hired them a week ago to clean my wall-to-wall carpet in my 2-story house. As always, I was impressed with their professional service, cleanliness, and hard work. I was a little nervous hiring a carpet cleaning service during covid-19, but the 2 technicians wore masks for the 4-hour+ period they were inside my house and they maintained social distancing at all times. It feels great having clean carpet during this shelter-in-place period. I highly recommend Steam Master!
I am super happy with this company! I run a doggy daycare out of my home so you can imagine how bad my carpets can get. Even though they are only in the bedrooms my chihuahuas have done a lot of damage. I used a super low budget company last year and the stains were never completely out and they did not do the enzyme treatment and I was super unhappy with the service I received. Steam Master spent 2 and a half hours cleaning two rooms and they look and smell brand new! I will definetly be using them again!
This is my one and only go to place of business for carpet cleaning (antique area rugs)!!! Other places charge heinously high priced amounts and Greg (the owner... yes honest to goodness real owner) takes pride and makes sure I am 100% satisfied (with beyond competitive pricing)... My family has been going to this Steam Master for generations... I recommend this business whole heartily. I happen to read some of the past reviews... I realized these reviewers were talking about some other 'black sheep' Steam Masters... what a major bummer for this owner (Greg and family) who give their all and makes every customer that walks through their doors feel cared for, appreciated and (most importantly)... does a phenomenal job with cleaning!!!! Thank you so much Steam Masters... what a joy to have you in the neighborhood!!! A true family business with exceptional service!!!
Greg's team is fantastic. They'll provide fair pricing, prompt service and great customer care. The best in OC. Thank you for taking care of my couch and rug!
I began needing 4 chairs and an ottoman cleaned, but once I saw how great the chairs looked I had him clean our sofa and pillows, then decided to possess him clean our Costa Mesa area carpet.
THANK YOU STEEM MASTER! I thought the light grey carpet in my home office was ruined.. It had automotive grease, an old coffee stain and who knows what else on it.... Your service man told me he could use a specialized machine and do a "Restoration cleaning" It now looks like bran new carpet.... Thank you... i'm amazed.
My carpet was way overdue for a cleaning. I had no idea it could get as clean as they did!
It looks fantastic! Very friendly & professional!
I have used other companies that don't use chemicals or something...they suck and the carpets are never really much cleaner. After seeing the Steam Master truck all over town, I called them. They were professional and our carpets looked GREAT! It's been six weeks and we're still happy with the work they did!
We have this nice 6x9 area rug in our apartment that I loved when we purchased it. My husband wanted to treat it from spots and our little dog but afterwards it was gray looking. I was so disappointed but lived with it.
I went over to a friends house and his area rugs looked so nice. He said he only goes to Steam Master in Costa Mesa. They came out on a Wednesday and returned my rug Friday afternoon. Nice guys placed it back under the sectional and we are looking good or should I say GREAT! Thank you so much for saving my rug that I love! Definitely will be a return customer!!!
Steam Master cleaned my oriental rug it looks fantastic! It smells nice and fresh, the fringe is white again, and all of the colors look brighter. They had it done in a couple of days, and I could not be more pleased. All around great company...I will be back!
I've used Steam Master on multiple homes now and loved everything that they have done! Completely transformed my older looking carpet and rugs! Sealed and treated newer fabrics, sofas, and rugs to protect them from stains! Highly recommend them. They are all such great and friendly people to work with too!
Great service. A team of 4 guys came to remove my sea grass rug and brought it back also. It was heavy. They were careful about moving the furniture. And they are only company I know that will clean pet stains out of a sea grass rug. Although not cheap.
Thank you Steam Masters for donating your years of service to clean the area rugs at our transitional homeless shelter for our ladies and children! They smell fresh, clean and wonderful each and every time! Thank you so much!
I am so pleased with my new clean carpet. My dog had been tracking an odor in the apartment so we got it cleaned and now it looks brand new and smells brand new! I live on the third floor and although he had to bring an extra worker and it took almost 30 minutes to find the water source it was still only 125! He even told me that he could do my room for no extra cost. They were efficient and friendly and hardworking! 5 stars!
Very friendly and professional. They were able to fit me in in the last minute right before Christmas. They cleaned 2 bedrooms, a living room, a hallway, and my home office carpet for only $200. And They did a stellar job. Wow! I'm truly impressed.
I saw the recommendations for Steam Master Carpet Cleaners on our local Nextdoor community site. I'm so grateful people were so supportive of our local carpet and upholstery company. Please don't get this particular place confused with Steam Master Carpet Orange County. That company has really poor customer service and is only a 1 star. Greg is the owner of Steam Master and was easy to deal with from my first phone call. I had to switch cleaning dates several times and Greg was thoughtful and patient. I had originally just wanted to get my white linen Restoration Hardware couch cleaned. I've had it 5 years and haven't had it cleaned. It was shocking to see the before and after. It came back and looked like a brand new couch. I was so happy as they were delivering the couch back I had them take my two Restoration Hardware white linen chairs with them to clean. Those, too, came back in pristine condition.
I talked to my husband and we agreed they were the only choice for having our carpets cleaned. Brian and Alex just finished cleaning our carpets and they look like they did the day they got put in couple years ago. The children area rug that was stained in several places was completely stain free and bright again! I could not be more grateful to Greg, Brian and Alex. Thanks so much. Do yourself a favor and call them. I have used several different companies for cleaning and not one of them compares. I will only use Steam Masters Carpet Cleaners from now on!
Always prompt and professional. Excellent results. Fidel handled an equipment malfunction with commendable skill and patience.
My carpets and my chairs look fantastic. Almost like new! I am planning on having a big celebration and I am so happy with Steamasters service and expertise that I would recommend them to anyone!
Great job cleaning my carpet. Very professional and reasonable cost. Will definitely use them again. Highly recommend using Fidel Martinez cleaning technician.
I have used Greg and and SteamMasters for many years on all my personal properties and have referred him to many of my clients. He always takes a personal interest in making sure we get the best product for the best price. From new flooring of any kind to carpet rug cleaning, his professional crew does a fabulous job.
Wonderful service and such a great job on my dirty carpets! They look amazingly good and so many spots I didn't think would come out are now gone. I would definitely recommend this business.. they are friendly professional and do an excellent job!
I'm a Realtor in the LA//OC//IE//RIV Markets and having great vendors that help get homes ready for sale is key. SMCC did great work for me on a recent purchase in the Riverside area. My Buyers were very happy with the attention to detail. They showed up on time and gave me multiple service options that allowed for us get the work we needed done for the right price. I already booked my next Service Appt for another listing in Rancho Cucamonga. Thank you so much Steam Master Carpet Cleaning.